Do you really know how your clients and customers feel about your brand? If the answer is no you are in a very similar situation to many all around the world.
It’s no secret that social media has given customers, clients and even fans more direct access than ever before, making it vital to manage your online reputation.
By finding out what people are saying and how they are feeling by your brand you will be able to focus on what is liked and do less of the rest!
Sentiment analysis can be useful all year round, or if you wanted to when particular events take place or situations occur.
See how your customers really feel about your brand
Find out what the public thinks about the service you provide
See how your fans react to your latest big name signing!